Implementation Services
Delta follows Microsoft Dynamics ERP implementation methodology, aka “Sure Step Methodology”. The Microsoft Dynamics Sure Step Methodology is a comprehensive customer engagement methodology describing the processes and disciplines necessary to implement Microsoft Dynamics solutions.
The methodology of Microsoft Sure Step is divided into the following phases:
Diagnostic
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Analyze business processes and resources for a client
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Assist the customer in the required diligence procedures, including the evaluation of requirements and solution fit
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The assessment of resource requirements for solution delivery
Analysis
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Analyze the existing business model
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Finalize the document on functional requirements
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Finalize the fit analysis
Design
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Develop the functional design document, technical design document, and solution design document
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Finalize the data migration plan
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Define acceptance testing plan
Development
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Finalize setup and configuration of the solution
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Develop and finalize the customizations
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Perform functional and feature testing
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Develop the user training guide
Deployment
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Configure the production environment
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Migrate data to the production environment
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Conduct user acceptance test of the system
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Train users and finalize the user training guide
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Conduct a go-live check and promote the system to production
Operation
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Resolve pending issues
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Finalize user documentation and knowledge transfer
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Conduct a post-mortem of the project
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Provide on-going support (activities that continue through any future involvement with the customer after the project is closed)